Terms and Conditions

2.1. Swiss Cyber Institute offers professional education services for Customers in Switzerland and abroad. Swiss Cyber Institute focuses on integrative offers at the interface of cyber security, artificial intelligence, and technology. By entering into an Agreement as to paragraph 3, the Customer entrusts Swiss Cyber Institute with the development and/or organization of the Services.

2.2. The transfer of knowledge at the programs, and other services is sometimes accompanied by a coaching of the participants of service (the “Participants”) by Swiss Cyber Institute, aiming not only to improve the learning effect but also the soft skills and personality development of the Participants.

2.3. Teaching of knowledge and programs are performed by internal and external lecturers from Switzerland and abroad.

3.1. An Agreement shall only be binding if it is made by a written or electronic document (form), regulating the details regarding the Services to be performed by Swiss Cyber Institute.

3.2 An online agreement form, or a signature completed through a recognised electronic signature platform (for example DocuSign), shall be regarded as an electronic document.

3.3 By signing an Agreement or completing an enrolment, the Customer confirms that they have read, understood and accepted these General Terms and the Privacy Policy in the version in force on that date. Superseded versions of these General Terms remain available from Swiss Cyber Institute on request.

3.4 Where the Customer is a natural person enrolling on their own behalf, the Customer is at the same time the Participant, and provisions of these General Terms addressed to the Customer’s employees or to Participants apply to that Customer directly.

4.1. Unless explicitly stated otherwise in an Agreement, the flat sum defined in an Agreement (the “Price”) shall be considered as a net amount. Any taxes which may be or become due on such amounts according to applicable Swiss or any foreign laws shall be payable in addition to the Price. Any other costs not listed in paragraph 4.2 are not included in the Price, such as, but not limited to the ones mentioned in par. 4.3.

4.2. Unless explicitly agreed upon otherwise in an Agreement, the Price includes:
• The costs of lecturers and administration;
• Any learning material and online campus infrastructure.

4.3. Unless explicitly agreed upon otherwise in an Agreement, the Price does not include:
• costs for accommodation, parking, meals and travel expenses of the Customer or Participants;
• costs for the renting of premises in which seminars or teaching shall be held as well as the use of any technical infrastructure;
• costs arising in connection with the leisure activities of Participants or social events.
• any other cost and expenses incurred by Swiss Cyber Institute.

4.4 Payment

Unless explicitly agreed otherwise in an Agreement, the Price shall be payable as follows:

• One-time payment: the full amount is due within 30 days from the date of the conclusion of the Agreement and in any case before the program start date.

• 3 instalments (no surcharge): three (3) equal monthly instalments, with full payment completed no later than three (3) months after the program start date.

• 6 instalments (+3.8% surcharge): six (6) equal monthly instalments, with full payment completed no later than six (6) months after the program start date.

• 12 instalments (+6% surcharge): twelve (12) equal monthly instalments, with full payment completed no later than twelve (12) months after the program start date.

Surcharges are calculated on the Price. Payment under the 6- and 12-instalment plans must be made by credit card through the Online Campus. The one-time payment and the 3-instalment plan may also be settled by bank transfer. Late payment of an instalment is governed by paragraph 4.5.

4.5 Late payment

a. This paragraph 4.5 applies to every payment due under an Agreement, including the one-time payment. Each payment is due on the date agreed with the Customer and shown in the Online Campus; Swiss Cyber Institute does not change an agreed due date unilaterally.

b. If a payment is not made when due, or a card payment cannot be processed, access to the Online Campus and all learning materials will be suspended automatically until the outstanding amount, including any reminder fee, has been settled. The Customer keeps access to the payment and billing area of the Online Campus so that arrears can be settled and payment details updated. Suspension does not extend the program, postpone any later instalment, extend the access period under paragraph 9, or reduce the total amount owed. Neither suspension nor a reminder fee applies where the payment failed for reasons attributable to Swiss Cyber Institute or its payment provider.

c. Swiss Cyber Institute sends a first reminder within 30 days of the due date. No fee is charged for the first reminder.

d. If the payment is still outstanding 30 days after its due date, and at least 10 days have passed since the first reminder, Swiss Cyber Institute sends a second reminder and charges a reminder fee of CHF 100 as a lump-sum contribution to its administrative costs. The fee is charged per outstanding payment and is payable together with it.

e. If the payment is still outstanding 60 days after its due date, Swiss Cyber Institute may transfer the claim to a debt-collection agency. The Customer then bears the resulting collection costs, together with default interest at the statutory rate from the due date.

f. If the Customer has three consecutive instalments outstanding at the same time, Swiss Cyber Institute may cancel the instalment plan by notice in writing. The entire outstanding balance, including any surcharge, reminder fees and collection costs, then becomes due within 10 days of that notice. Cancellation of the instalment plan does not terminate the Agreement and does not release the Customer from the Price. If the Agreement is subsequently terminated, paragraph 5.2 or 5.3 determines what the Customer owes and any amount already paid under this paragraph is credited against it; reminder fees and collection costs remain payable in addition.

5.1. Each party can terminate an Agreement for good cause by notification in writing to the other party. If a Service is not performed due to insufficient registrations or participants, Swiss Cyber Institute may withdraw from the Agreement for good cause (par. 5.1). In this case the Customer may elect either (i) a refund of all payments already made, or (ii) a transfer, free of charge, to a later program with the same content.

5.2. If the Customer terminates an Agreement for reasons other than good cause and Swiss Cyber Institute is not at fault, or if Swiss Cyber Institute terminates an Agreement due to the fault of the Customer, the Customer must pay in any case to Swiss Cyber Institute 50% of the Price plus any applicable taxes owed. If Swiss Cyber Institute has incurred any further expenses and costs, the Customer has to compensate them. If the Customer terminates an Agreement 20 or fewer days before the start of the Service, or after the Service has started (where several Services are provided, the date of the first one applies), the Customer must pay the full Price.

5.3. If Swiss Cyber Institute terminates an Agreement for other reasons than good cause and the Customer is not at fault, or in case the Customer terminates an Agreement due to the fault of Swiss Cyber Institute, then Swiss Cyber Institute will refund any advance payments already made by the Customer. Beyond this obligation, Swiss Cyber Institute shall not be subject to any further obligations or payment duties, e.g. regarding the reimbursement of any cost the Customer may have incurred.

5.4. Moreover, the following applies:

a. If a Service is not performed due to insufficient registrations or participants, paragraph 5.1 applies.

b. The replacement of any lecturers does not entitle the Customer to terminate an Agreement for good cause (par. 5.1) nor shall a replacement be considered a fault of Swiss Cyber Institute (par. 5.3).

c. If the Customer terminates an Agreement which includes a concept service this shall in any case be dealt with in accordance with paragraph 5.2.

5.5 Force majeure

Neither party shall be liable for a failure or delay in performance caused by an event beyond its reasonable control, including natural events, epidemics, measures of public authorities, war, terrorism, strikes, and failures of public infrastructure or communication networks (“force majeure”). Swiss Cyber Institute may deliver affected Services online or postpone them to a later date. If performance remains impossible for more than three months, either party may withdraw from the Agreement for good cause; in that case the Customer may elect either (i) a refund of all payments already made, or (ii) a transfer, free of charge, to a later program with the same content.

6.1. Swiss Cyber Institute shall be liable for a due and careful planning and implementation of professional programs under the current business plan.

6.2. The liability of Swiss Cyber Institute shall be limited to cases of gross negligence or wilful misconduct.

6.3. The Services rendered by Swiss Cyber Institute under this General Terms and/or an Agreement do not qualify as consultancy services. This applies to the organization and accomplishment of professional programs as well as for concepts and coaching programs. Therefore, Swiss Cyber Institute shall not be liable for any damages directly or indirectly resulting from the specific implementation in practice by Participants, the Customer, or any of its employees of any content or knowledge transferred under or in connection with an Agreement.

6.4. The liability of Swiss Cyber Institute shall in any event be limited to 50% of the agreed price.

7.1. Copyrights for any documentation handed over to a Customer, its employees, or Participants (the “Copyrights”) shall remain with Swiss Cyber Institute, as the case may be.

7.2. The use of the Copyrights for internal purposes of the Customer shall be permitted. Any further use of the documentation shall require a separate agreement between the Customer and the respective owner of the Copyrights.

7.3. The Customer shall be obliged, to transfer the obligations set out in paragraphs 7.1 and 7.2 above to its employees or the Participants, as the case may be.

7.4. The access to this online campus and its associated educational program materials and resources is intended solely for the individual enrolled customer. Sharing or distributing account credentials, including username and password, with any other person or entity is strictly prohibited. By accessing and using this online campus, the customer acknowledge and agree that any unauthorized sharing or distribution of account access is a violation of intellectual property rights, constitutes intellectual property infringement, and is subject to legal consequences.

7.5. If we discover or reasonably suspect any violation of the account sharing prohibition, we reserve the right to take appropriate action, including but not limited to temporarily suspending or terminating the account without notice, revoking access to the online campus, and pursuing legal remedies available under applicable laws.

7.6. The Customer shall be obliged for maintaining the confidentiality of their account credentials and ensuring that their account is not accessed or used by any unauthorized individuals. The Customer agree to immediately notify SCI of any unauthorized use or suspected security breaches of their account.

7.7. The access to the online campus and its educational program materials is personal and non-transferable. The Customer may not assign or transfer any rights or obligations associated with their account to any other person or entity.

8.1. Swiss Cyber Institute guarantees to keep confidential all confidential information and data regarding the Customer, Participants, and the Customer’s employees of which it becomes aware in connection with the rendering of Services under an Agreement.

8.2. General findings resulting from the collaboration of the parties under an Agreement may be used freely by Swiss Cyber Institute.

8.3 Address data of the Customer and its employees and Participants may be used by Swiss Cyber Institute for purposes of providing information regarding future offers in the field of professional development. The Customer, its employees and Participants may object to such use at any time and free of charge by writing to support@swisscyberinstitute.com.

8.4. Any further use of confidential information and personal data by Swiss Cyber Institute will be handled in accordance with the Privacy Policy which forms an integral part of the General Terms.

9.1 Access to the online campus and the associated program materials ends three months after the last live classroom session. The Customer may download or save any necessary program materials or resources before that date.

9.2 If the Customer wishes to continue accessing the online campus and its resources after the termination date, they shall contact Swiss Cyber Institute to enquire about available options for extended access or enrolment in other programs. For programs leading to a Federal Exam, access can be extended by one year for a fee of CHF 4,900, for example to retake the exam. This extension option can be used several times in a row if necessary. It does not include access to programs with different content or with different start dates.

9.3 If a Participant is not yet eligible to sit the Federal Exam at the end of the program, Swiss Cyber Institute will, upon written request by e-mail, extend access to the online campus (excluding the lab environments) free of charge until eligibility is achieved, for a maximum of four years. Eligible means meeting the admission requirements of the applicable Federal Exam regulations. The request must be made before access ends.

10.1 A transfer and restart in a later program with the same program content is possible once, up to the 60th day after the program start date originally chosen by the Customer, at no additional cost.

10.2. A postponement of the program start of up to 6 months after the program start date is possible once and results in a 50% discount on the program fees for the later program with the same content.

10.3. Existing payment or installment plans remain unaffected by any subsequent program start postponements and remain in effect as originally agreed.

11.1.  If any provision of these General Terms or an Agreement is or becomes illegal, invalid or unenforceable in any jurisdiction, this shall not affect or impair the validity or enforceability in that jurisdiction of any other provision of these General Terms or the Agreement. The illegal or invalid or unenforceable provision shall be interpreted as or replaced by another provision reflecting as closely as possible the original intention of the parties and the commercial purpose of the respective provision.

11.2.  Swiss Cyber Institute is entitled to amend these General Terms at any time. Regarding an Agreement, the version of the General Terms applicable at the date of the Agreement shall apply.

11.3.  These General Terms as well as each Agreement shall be subject to Swiss law, excluding the conflict of law provisions. Any dispute arising out of or in connection with this General Term or an Agreement shall be subject to the exclusive jurisdiction of the ordinary courts in Zurich.